Shipping policy

Shipping Policy

Last updated: October 5, 2026

Thank you for shopping with OFFSZN. Below is everything you need to know about how we handle shipping within the United States.

Processing Time

  • All orders are generally processed within 1–3 business days after your order is placed.
  • Orders are not normally processed on weekends or holidays.
  • During periods of high order volume, processing may take slightly longer. We will make reasonable efforts to process and ship your order as quickly as possible.

Delivery Time

After the processing period, typical delivery time to U.S. addresses is 5–10 business days.

Delivery estimates are not guaranteed and may vary depending on your location, shipping carrier, and other circumstances.

During peak seasons or periods of high demand, delays may occur due to carrier volume or other unforeseen circumstances.

You will receive tracking information once your order ships.

Tracking Your Order

Once your order has been shipped, you will receive an email containing a tracking number, where available, so you can monitor your package.

Please allow time for tracking information to become active after the carrier receives your shipment.

Delays and Issues

Although we strive to meet estimated delivery timelines, delays may occur due to:

  • High demand during peak holiday periods.
  • Severe weather conditions or carrier disruptions.
  • High shipping volumes.
  • Other circumstances outside our reasonable control.

If your package is delayed or has not arrived within the estimated timeframe, contact us with your order number at **Offseason.help@outlook.com**. We will work with you to investigate the issue and determine the appropriate next steps.

Incorrect Shipping Information

Please double-check your shipping details during checkout.

If you entered incorrect information, email us immediately atΒ Offseason.help@outlook.com

If your package has already shipped, we may not be able to update the delivery address. Additional shipping charges may apply to reshipments when permitted by law.

Lost or Stolen Packages

If tracking shows that your package has been delivered but you cannot locate it, we recommend that you:

  • Check around your delivery location and with household members or neighbors.
  • Contact your local carrier to request further information.
  • Reach out to us at **Offseason.help@outlook.com** with your order number and tracking details.

We will do our best to assist with the investigation.

Any responsibility for lost, stolen, or undelivered packages will be determined in accordance with applicable law. Nothing in this policy limits any rights you may have under consumer protection laws.

Thank you for shopping with OFFSZN. We appreciate your business.

OFFSZN Team